As a Customer Officer, you are responsible for a portfolio of customers, mainly in the German-speaking area of Europe
You will be responsible for the following:
Maintaining a close relationship with customers.
Providing correct and complete information on your customers’ main commercial and technical issues.
Ensuring administrative follow-up of the customer.
Proactively issuing sales and technical reminders.
Organising and attending internal customer visits.
Identifying the customer’s needs and doing everything possible to meet their requests.
You will report directly to the Head of Area but work closely with the Sales Managers and Technical Advisors.
Profile
You have professional experience in customer service.
You are fluent in German and have a good knowledge of English.
You are a team player.
You are solutions-oriented and organised.
You show empathy and curiosity.
You have business sense and good communication skills.
You are thorough and rigorous.
BEA offers you
As a world leader in its field, BEA offers you an interesting and challenging working environment in a company that focuses on innovation.
The opportunity to join a team on an ambitious project that will shape the future of the company.
An attractive salary in line with your skills plus fringe benefits.
A pleasant working environment in the woodland of Sart-Tilman.
About BEA
BEA develops and produces sensor solutions for automatic doors. The company was founded in 1965 and its headquarters are located in Liège, Belgium. Organised into business units, BEA is also present in the United States, Japan and China. Worldwide, more than 500 enthusiastic employees invest their talent and energy in BEA, contributing every day to its success.
Our products are installed in automatic door systems worldwide.
BEA is also expanding its service range to new markets where our sensor technologies offer a competitive advantage. BEA now offers a range of products in the areas of access control, industrial doors and passenger transport.
Looking ahead, BEA develops solutions for new applications such as counting vehicles or people.